Key Benefits

  • One Platform. Endless Possibilities
  • Optimize your advertising
  • Multi-Channel Marketing
  • Brand Analytics

Overview

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart and hundreds more.

Features

  • Drag and Drop
  • ECommerce or Storefront
  • Financial Reporting
  • Integrations Available
  • Marketing Automation
  • Modular or scalable
  • Online Payment Processing
  • Quick Start or Templates
  • Stock or inventory management
  • Works with POS or Non Digital Stores
  • One Platform. Endless Possibilities
  • Marketing
  • Optimize your advertising
  • Selling
  • Fulfillment Services
  • Demand Forecaster Premium
  • Multi-Channel Marketing
  • Digital Marketing
  • Inventory Management
  • Brand Analytics

Reviews

3.7 / 5 (of 132 reviews)
Jeffrey Goldman
30/09/2022
Trustpilot

Thought this would be a good choice for my growing company, but they promise you the world to sign the contracts and then they ignore all of that and you are stuck in there contract. They ignore your concerns and so not even try to show customer service, you just get bounced from one person the next.. IF you sign make sure to read all of contract.. Not worth the several thousands of dollars a month and then goes up each year. Kept tracking my FBA listings even tho from day one we said we didn't want that and they do that just to get your sales from FBA and then able to charge you that much more next year. The salesman will do and say what ever to get you to sign, even lie about how long it takes to get setup or what they will do or not.. contract is built were the normal business owner would not be able to understand it and if you rely on zoom calls for proof they will ignore that they even record the conversation.. There is to much to type here about all of the problems we had form start till now and we are stuck till next year... even worse we have CA doing amazon advertising and have los money every month and stuck in that contract also even tho they tell you that you can get out with 30 day notice which is not in the contract.. My fault for not paying lawyer to go through my contracts.. I take the blame in trusting such a large company. If you do still sign up record all zoom calls your self for the future.

Robertas Srg
16/09/2022
Trustpilot

I would give 0 stars if I could—horrible experience with them.
In the beginning, it sounded very nice and good. Sales managers were very 'sweat boy' and promised seamless integration within our linnworks software to theirs. They vowed to integrate and launch the first marketplace nearly without our interaction. Yeah right...
Companies staff unqualified and noobs- don't know what they do.
After six months, we tried to cancel your contract- and they wouldn't let us.
Very malicious, not trustworthy people/company! In the process, we lost 25000£ plus spent thousands on legal.
PLEASE take our advice and avoid them!

Yamen Mahfoud
30/06/2022
Trustpilot

SCAMMERS AND FRAUDULANT. please read all reviews about this company before you sign. Be care of their contracts. They took 7 months and couldn't get the implementation done. they charge every month service fee even if you are not live. in our case, we were 7 month into the contract and we were not live. $33,750 and WERE NOT ABLE TO GO LIVE. NEED A LAWYER TO GET OUT.

Zed Sefi
28/09/2021
Trustpilot

As a seller on eBay and Amazon, I have been dealing with ChannelAdvisor for more than a year now. When the company approached me; I've been introduced by a lovely man named "Owen Jones". He is probably the main reason why I feel comfortable and confident in doing business with ChannelAdvisor. He is a very friendly person and highly professional. Despite that I've been assigned a different advisor; it has been always him whom I approach whenever I need any assistance (Even though he is specialized in Sales, not technical/account support). I consider him a friend of mine and it is people like him who make doing business such a joy to do. ChannelAdvisor is a platform for very serious merchants. It is not the easiest to learn, and onboarding could take months. It is also one of the most expensive subscriptions out there. But hey; you will be dealing with experts who understand your needs and requirements. You must prepare yourself for a long term commitment with their software and use it effectively to take advantage of all powerful enhancements it has to offer. There is a major learning curve involved, and if you are tired from basic competitors who can not boost your sales significantly; maybe it is time for you to leap jump and use the world's number one inventory management software. I tried so many other providers, and nobody come even remotely close to what ChannelAdvisor can do for your business. I hope my feedback help new sellers out there as well as established ones. Good luck! Best regards. Zed, the director of Perfume Brands Limited.

Emma Parker
25/02/2021
Trustpilot

Really disappointed with this software. Absolutely awful - avoid.

There are other suppliers in market such as Anatwine and Pentagon if you are looking for an alternative provider.

Supplier Info
Contact Details
  • Southend On Sea, United Kingdom
    1st Floor, space282
    6 Nelson Street
    Leigh-on-sea
    Essex SS1 1EF

  • 0203 014 2700