Software solutions to help you track, maintain and manage your interactions with existing and potential customers.
What is Sales and CRM Software?
Customer Relationship Management software, or as it is more commonly known, CRM software, provides a centralised place to store relevant information about your customers – including contact information, emails or quotes sent, order history or to record your notes each time you made a call to that person.
By storing records in a database, CRM software allows you and other team members to record and track each interaction with your customers or sales prospects in a standardised, streamlined and even automated way. This can help increase your efficiency, better manage your sales resources and enable your sales team to get more done.
Beyond simply tracking and recording, many of today’s modern solutions offer more advanced features such as collaborative platforms to assign tasks or follow-ups to salespeople or those best placed to progress a sales enquiry, or scheduling marketing activity.
How can it help?
Optimising, managing and reporting the sales process
Improving customer relationships & optimising sales processes
Improving sales and marketing effectiveness