About Technology Adoption Service

Technology Adoption Service is supported by the Greater London Authority and the Greater Manchester Combined Authority and offered as a 100% free to use service to help small businesses grow.In an age where more and more people are socialising, working and shopping online, and many businesses have to adapt to trading through a prolonged period of social distancing measures due to COVID-19, technology is one of the most powerful tools that you can use to improve your business.

Whatever your business goal, whether it is gaining more sales and customers, improving communication, working better from home, or spending less time on paperwork and increasing productivity, technology can help. For example, an e-commerce solution could help you sell your products or services online, accounting software can automate invoicing, and sales software can improve your customer support services. However, it’s not always easy to find the right solution for your business.

Technology Adoption Service is here to help. We’ve focused on proven technologies which can be used by almost any business and which have clear productivity benefits, and you can use this service to compare products by goals, costs, features and compatibility.

18 %

Average improvement in sales per employee over three years for firms who use a CRM system (Enterprise Research Council )

25 %

Average productivity benefit for firms using two or more business organisation technologies (Office for National Statistics)

12 %

Average improvement in sales per employee over three years for firms who use a digital accounting system (Enterprise Research Council)